billing POLICY

our billing policies & procedures regarding the payment of therapy services, including no shows & late cancellations:

  • The standard rate for psychotherapy is $145 per 50 minute session (shorter sessions are prorated accordingly). If this presents a financial burden please contact us before your initial intake appointment to discuss options.

  • We run billing once per week (usually on Mondays) and will charge any amount due to your card on file.

  • If you cancel an appointment with less than 24 hours’ notice (Late Cancellation) or do not arrive for your scheduled appointment (No Show), you will be charged a fee of $55 which we will run to your card on file. PLEASE NOTE: Insurance does not cover the cost of No Shows or Late Cancellations; these are your responsibility.

  • If you arrive late your appointment will still end at the allotted time.

  • If you are more than 15 minutes late there is no guarantee you will be seen (if you are the last appointment on the calendar your therapist may leave after waiting 15 minutes). If you are aware that you are going to be late, please contact your therapist as soon as possible (text is usually best).

  • A No Show or Late Cancellation may result in the removal of all future scheduled appointments. You will need to call to resume and/or reschedule your appointments.

  • If payment is not received for services provided we may discontinue treatment until your balance is paid in full or payment arrangement is made.

  • You are financially responsible for any legal requirements requested on the client’s behalf billed at $150.00 per hour.

  • We may charge for paperwork requests that we judge to be beyond basic.

    insurance POLICY

  • As a courtesy to you, and as our contracts allow, we may bill your insurance company or authorized clergy for payment of sessions provided. In cases of double coverage (i.e. multiple insurance policies), we only bill the primary insurance. Any billing to secondary insurance is your responsibility.

  • We will charge your copay to your card on file, usually the following Monday.

  • Insurance is usually not designed to pay the entire fee. Because insurance companies vary in the amount they will pay for various services it is ultimately your responsibility to pay that portion of the bill not paid by your insurance company (unless otherwise restricted by law or agreement we might have with your insurer).

  • It is your responsibility to know your contract benefits and to negotiate with your insurance company over any disputed or unpaid claims.

  • Any claims returned showing amounts due as your responsibility to pay toward your deductible will be charged to your card on file unless you advise us in advance that you prefer to use another card.

  • Any claims rejected by your insurance company will be charged to your card on file. Exception: If a rejection is due to an error on a claim we submitted we will correct the information and resubmit the claim to insurance.